WELCOME BACK TO THE ROYAL OAK
We are taking bookings for all areas online but we will happily find you a table if there is space available.
Due to current Covid-19 restrictions we are only able to accept tables of up to 6 guests from the same household or support bubble inside. We are able to accept mixed household tables of up to 6 guests outside on our terrace and in our cabanas.
Please be aware that all guests will need to order a ‘substantial meal’ and we are not currently able to offer drinks only without a meal.
We will be asking customers to wait at the door for a member of the team to take you to your table, and to sanitise your hands on the way into the pub. The reason for this is so we can take the time to explain how things work and to also keep an eye on the number of people we have in the pub at any one time.
Please ensure you have a mask on when you enter the pub and keep this on until you are seated at your table. You will also need to wear a mask when you are moving around the premises and when exiting at the end of your visit.
Test and Trace
In line with Government requirements we will need to collection information from you to provide to Test & Trace should we be contacted. If you do not have the Government Test & Trace App on your phone we can take your details the old fashioned way.
If you are feeling at all unwell, please save your visit for another day.
Much as we could all do with a hug, please respect yours and others personal space by maintaining a social distance where possible.
Indoor gatherings should consist of one household (including support bubbles) to a maximum of 6 people. Outdoor gatherings of 6 people or less can be from any number of households.
At busy times, those without prior bookings may be asked to queue and as much as we’ll try our best to get everyone a table, it may not always be possible, in order to keep everyone safe.
Ordering & Service at Table
All orders for food and drink will be taken at your table by your server. Please do not come up to the bar for service or payment.
We’ll do our upmost to keep a safe distance where possible when taking orders and serving your table.
You’ll notice some changes to the way we’re laying the tables. Menus will be delivered to your table when you are seated and will be cleaned after every use. Cutlery and napkins will be delivered to the table once you have placed your order. Drinks menus, salt shakers & pepper grinders will be will be cleaned after every table use.
Space between Tables
We want to reassure you that care and consideration has gone into spacing the distance between the tables and positioning of the chairs. We respectfully ask that you do not move tables or chairs around as they have been positioned with thought.
Cashless and Tips
To reduce the handling of cash we kindly ask you to use contactless wherever possible. An optional Service charge of 12.5% will be added to all bills but you are welcome to ask for this to be removed if you do not feel you have received the service you expected.
We want to reassure you that there’s regular cleaning going on in the pub; all our team will be washing their hands regularly and sanitising the toilet area and other ‘touch points’ every hour. The tables will be cleaned after each customer. At every step, we’ll be following the highest of cleaning standards throughout the pub and in the kitchen.
The little touches (that are often touched a lot) – may not be quite as prevalent just now. Things like the newspapers, board games, leaflets - we’ve popped them away for the time being, we hope you understand.
Children & Dogs
Much as they like to, please don’t let them wander around the bar, dining room or terrace areas.
You can book a table on the riverside terrace or in a Cabana online or by giving us a call. We have now fully covered the terrace area and provided heating to take the chill off. We also have a basket of blankets available should you need extra covering but we do suggest that you wrap up warmly if you are planning on sitting outside.
We will allow walk in visits to the terrace on a first come basis.
We respectfully ask that you don’t move tables around, they have been positioned with thought.
We hope you find all these changes reassuring and feel free to chat anything through with any of our team leaders or management when you visit.
|Monday||12:00 - 23:00|
|Tuesday||12:00 - 23:00|
|Wednesday||12:00 - 23:00|
|Thursday||12:00 - 23:00|
|Friday||12:00 - 23:00|
|Saturday||12:00 - 23:00|
|Sunday||12:00 - 23:00|
|Monday||12:00 - 21:00|
|Tuesday||12:00 - 21:00|
|Wednesday||12:00 - 21:00|
|Thursday||12:00 - 21:00|
|Friday||12:00 - 21:00|
|Saturday||12:00 - 21:00|
|Sunday||12:00 - 21:00|